Contact Us
Questions, corrections or feedback about our casino coverage? You're in the right place. The team behind Canada Casino is made up of independent reviewers and editors focused on helping Canadian players find trustworthy online casinos. We read every message we receive and aim to respond within two business days.
How to Reach Us
The easiest way to get in touch is by email. Whether you've spotted an error in one of our reviews, want to flag an update to a bonus offer, or have a general query about how we work, send your message to [email protected] and a member of the editorial team will follow up.
Please include as much detail as you can — for example, the casino name, the page you were reading, or the specific offer in question. That helps us respond accurately and quickly.
What We Can Help With
- Review accuracy — If you believe information on one of our casino pages is outdated or incorrect, let us know. We verify and update our content regularly, and reader reports help us stay current.
- Editorial questions — Curious about how we rate and rank casinos, or why a particular site appears where it does? We're happy to explain our process.
- Responsible gambling concerns — If you or someone you know is experiencing difficulties related to gambling, we encourage you to visit our responsible gambling guidance, which lists Canadian support organisations and self-exclusion tools.
- Business and partnership enquiries — For commercial queries, please use the same email address and mark your subject line clearly. We review all partnership approaches against our editorial standards before responding.
- Technical issues — Broken links, display problems or anything that isn't working as expected on equipedeniscoderre.com — we want to know about it.
Who You're Contacting
Canada Casino is an independent comparison site covering online casinos available to players across Canadian provinces. Our editorial team researches and reviews casino platforms, bonuses, payment methods and licensing — we do not operate any gambling services ourselves. You can read more about how we operate and what guides our recommendations on our about us page.
This site earns commission when readers follow links and register with a featured casino. That relationship is disclosed openly, and it does not influence how we assess or rank the casinos we cover. Our ratings reflect independent research, not commercial arrangements.
A Note on Casino-Specific Disputes
We are not a regulator, an arbitration service or an intermediary between players and casino operators. If you have a complaint about a specific casino — a delayed withdrawal, a disputed bonus, or an account issue — you will need to contact that casino's customer support team directly. For unresolved disputes, provincial consumer protection bodies and relevant licensing authorities are the appropriate escalation route. Our responsible gambling page includes guidance on where to turn for support in Canada.
Response Times
We aim to reply to all messages within two business days. During busy periods it may take a little longer. If your query is time-sensitive — for example, you've spotted a bonus offer that has expired but is still showing on our site — please say so in your subject line and we'll prioritise it.
Thank you for taking the time to read our content. Reader feedback genuinely improves the quality of what we publish, and we appreciate every message we receive.